--- title: Creating custom emails description: If you need a specific template that isn't included in the range of default emails, you can create your own. --- [Skip to content](https://help.oxfordabstracts.com/knowledge/creating-custom-emails#main-content) English Show submenu for translations [Didn't find the help you need?](https://help.oxfordabstracts.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.oxfordabstracts.com/tickets-view?hsLang=en) ![](https://help.oxfordabstracts.com/hs-fs/hubfs/OA%20Blue%20Logo%20-%20PNG.png?width=800&height=191&name=OA%20Blue%20Logo%20-%20PNG.png) Open main navigation Close main navigation - English Show submenu for translations - [Didn't find the help you need?](https://help.oxfordabstracts.com/knowledge/kb-tickets/new) - [Customer portal](https://help.oxfordabstracts.com/tickets-view) - Go to oxfordabstracts.com Go to oxfordabstracts.com How can we help? - There are no suggestions because the search field is empty. 1. [Oxford Abstracts Knowledge Base](https://help.oxfordabstracts.com/knowledge?hsLang=en) 2. [Emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en) 3. [Creating emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#creating-emails) # Creating custom emails ## If you need a specific template that isn't included in the range of default emails, you can create your own. The guidance below is for event administrators/ organisers. If you are an end user (eg. submitter, reviewer, delegate etc), please click [here](https://help.oxfordabstracts.com/knowledge/support?hsLang=en). There are two ways to create custom emails. [**Creating a custom email from scratch**](https://help.oxfordabstracts.com/knowledge/creating-custom-emails#SC) [**Creating a custom email from an existing template**](https://help.oxfordabstracts.com/knowledge/creating-custom-emails#EX) --- Go to **Event dashboard → Emails →** **Edit and send → Abstract Management** #### Creating a custom email from scratch  Skip to**[Filtering recipients by acceptance types](https://help.oxfordabstracts.com/knowledge/creating-custom-emails#FAT)** You will then see a list of template emails for the event. Click on **+EMAIL TEMPLATE** to create a new custom email. ![](https://help.oxfordabstracts.com/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8066389174original2fc0qbv82k6Uy2AUsbl64b-8nMphR1Q-lw.png?width=450&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8066389174original2fc0qbv82k6Uy2AUsbl64b-8nMphR1Q-lw.png)   In the **New custom email** screen, enter a name for the email and click the recipient group dropdown to choose your required option. ![](https://help.oxfordabstracts.com/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8066389433originalteNq_mEMugvtXU0_DKz-OWsr5YckplWP5Q.png?width=550&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8066389433originalteNq_mEMugvtXU0_DKz-OWsr5YckplWP5Q.png)   Click **NEXT** after entering a name and choosing a recipient group. ![](https://help.oxfordabstracts.com/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8066389270originalyvQ8lLuSlYXMnqzhAr448qafPJn0zb_UHQ.png?width=450&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8066389270originalyvQ8lLuSlYXMnqzhAr448qafPJn0zb_UHQ.png) Follow the guidance in [Amending email templates](https://help.oxfordabstracts.com/knowledge/amending-template-emails?hsLang=en) to set up your template. You can leave the screen at any point as changes are saved automatically. You will see your new **Custom Email**  at the bottom of the list of templates. --- If you choose **Accepted submissions** as your recipient group, you will get the option to **Filter by acceptance type.** ![](https://help.oxfordabstracts.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction8048980589originalYB-MP6v5eBbBAhqZAxeIi7kReKdW5jvK2g.png) To filter recipients by acceptance types, click on **Review and send** and then click on the dropdown under **Filter by acceptance types. ** ![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Nov-30-2021-03-40-13-69-PM.jpeg?width=450&name=undefined-Nov-30-2021-03-40-13-69-PM.jpeg) The recipients wll be updated  ![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Nov-30-2021-03-43-08-66-PM.jpeg?width=450&name=undefined-Nov-30-2021-03-43-08-66-PM.jpeg)   --- #### **Creating a custom email from an existing template** You can create copies of existing manual email templates and save them as new templates. Click on any manual email template. **![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Jan-31-2022-02-45-51-40-PM.jpeg?width=550&name=undefined-Jan-31-2022-02-45-51-40-PM.jpeg)** Click **Make a copy** **![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Jan-31-2022-02-47-07-32-PM.jpeg?width=550&name=undefined-Jan-31-2022-02-47-07-32-PM.jpeg)**   1\) Enter a name for the email 2\) Choose the recipient group 3\) Click **Next** **![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Jan-31-2022-02-48-14-56-PM.jpeg?width=550&name=undefined-Jan-31-2022-02-48-14-56-PM.jpeg)** Then follow the guidance in [Amending email templates](https://help.oxfordabstracts.com/knowledge/amending-template-emails?hsLang=en) to finish setting up your template. ![](https://help.oxfordabstracts.com/hubfs/Knowledge%20Base%20Import/oxfordabstracts.freshdesk.comsupportsolutionsarticles8000072940-creating-custom-emailshit.gif) - [Introduction to the Oxford Abstracts tools](https://help.oxfordabstracts.com/knowledge/introduction-to-the-oxford-abstracts-tools?hsLang=en) - 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