If you need a specific template that isn't included in the range of default emails, you can create your own.
The guidance below is for event administrators/ organisers. If you are an end user (eg. submitter, reviewer, delegate etc), please click here.
There are two ways to create custom emails.
Go to Event dashboard → Emails → Edit and send
Creating a custom email from scratch
You will then see a list of template emails for the event. Click on +EMAIL TEMPLATE to create a new custom email.
In the New custom email screen, enter a name for the email and click the recipient group dropdown to choose your required option.
Click NEXT after entering a name and choosing a recipient group.
Follow the guidance in Amending email templates to set up your template.
You can leave the screen at any point as changes are saved automatically. You will see your new Custom Email at the bottom of the list of templates.
If you choose Accepted submissions as your recipient group, you will get the option to Filter by acceptance type.
To filter recipients by acceptance types, click on Review and send and then click on the dropdown under Filter by acceptance types.
The recipients wll be updated
Creating a custom email from an existing template
You can create copies of existing manual email templates and save them as new templates.
Click on any manual email template.
Click Make a copy
1) Enter a name for the email
2) Choose the recipient group
3) Click Next
Then follow the guidance in Amending email templates to finish setting up your template.