Sending and scheduling emails

Once you have edited the template emails, or created your own custom ones, you can send or schedule your emails - send individually, in groups, or all at once.

The guidance below is for event administrators/ organisers. If you are an end user (eg. submitter, reviewer, delegate etc), please click here.

Go to Event dashboard → Emails → Edit and send

 

Skip to

Scheduling emails



See also Amending template emails

Each default email template set up for the event is listed.  Those that are under the heading Automatic emails will be sent out automatically by the system, e.g. when a submission is created.  

You can disable any of the automatic emails so that they do not send automatically by unticking the checkbox next to the relevant email template in the column headed with Activated.

To amend the text in any automatic or manual email, see Amending email templates.

 

NB If you have Delegate registration, you can access the associated email templates by clicking the link below, at the top of the panel.



 

Templates listed under the heading Manually sent emails will need to be sent manually. 



 

Sending a manually sent email

There are two options for sending your email, either instantly, or by scheduling it to be sent at a later, set time.

 

Click Review and send if you would like to send the emails instantly.

You will see a list of recipients.  All recipients are selected by default but you can untick the checkbox next to any email address you do not wish to send the email to.



To preview the email to a specific recipient, click on their email address. 


 

You can send all the emails at the same time or select specific recipients, should you wish to send the emails out in batches.

You will be alerted to 1) how many emails you are sending.


2) You also have the option to download emails in the following formats, should you wish. (e.g. for sending via a different email client.)

 

Click SEND... EMAILS button to send the email to those selected. 


Scheduling emails

Click on a specific email template on the list.  

Click on the third tab - Scheduling 

 

Choose  1) date and 2) time.

Then click Schedule email. 


Your selection will appear at the bottom of the panel.

To remove the scheduled email - click on the bin icon.