---
title: Sending emails from your chosen email address
description: By default, all emails are from no-reply@oxfordabstracts.com but you can change this so that the emails come from your chosen email address.  The reply-to address will always be the notification email you enter into the system.
---

[Skip to content](https://help.oxfordabstracts.com/knowledge/verify-sender-email-function#main-content)

English

Show submenu for translations

[Didn't find the help you need?](https://help.oxfordabstracts.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.oxfordabstracts.com/tickets-view?hsLang=en)

![](https://help.oxfordabstracts.com/hs-fs/hubfs/OA%20Blue%20Logo%20-%20PNG.png?width=800&height=191&name=OA%20Blue%20Logo%20-%20PNG.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Didn't find the help you need?](https://help.oxfordabstracts.com/knowledge/kb-tickets/new)
- [Customer portal](https://help.oxfordabstracts.com/tickets-view)
- Go to oxfordabstracts.com

 Go to oxfordabstracts.com

 How can we help?

- There are no suggestions because the search field is empty.

1. [Oxford Abstracts Knowledge Base](https://help.oxfordabstracts.com/knowledge?hsLang=en)
2. [Emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en)
3. [Sending emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#sending-emails)

# Sending emails from your chosen email address

## By default, all emails are from no-reply@oxfordabstracts.com but you can change this so that the emails come from your chosen email address. The reply-to address will always be the notification email you enter into the system.

The guidance below is for event administrators/ organisers. If you are an end user (eg. submitter, reviewer, delegate etc), please click [here](https://help.oxfordabstracts.com/knowledge/support?hsLang=en).

[Skip to written instructions](https://help.oxfordabstracts.com/knowledge/verify-sender-email-function#TEX)

<iframe height="315" src="https://www.youtube.com/embed/NTGWUXtH4-g?si=Q9PHzh_JmrsSgDaY" width="560" allowfullscreen data-mce-src="https://www.youtube.com/embed/NTGWUXtH4-g?si=Q9PHzh_JmrsSgDaY" data-mce-fragment="1"></iframe>

Go to **[Event dashboard](https://help.oxfordabstracts.com/knowledge/event-dashboard?hsLang=en) → Emails → Verify sender**

In the middle of the screen, you can enter the email address that you would like notification emails to be sent from. Please note the email needs to be from a domain that you have control over. Unfortunately @gmail.com or @yahoo.com addresses won't work because some of the large email vendors have policies disallowing third parties from sending mail from their domains.  

After entering the email and sender name, click **SEND VERIFICATION EMAILS**.

![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Oct-04-2021-01-19-34-29-PM.jpeg?width=450&name=undefined-Oct-04-2021-01-19-34-29-PM.jpeg)

 

You can then overwrite the fields entered to add an additional address if you wish.

![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Oct-04-2021-01-22-54-84-PM.jpeg?width=450&name=undefined-Oct-04-2021-01-22-54-84-PM.jpeg)

You should receive two emails - one from Oxford Abstracts and one from Postmark (our email service provider). 

If you've previously registered the same email with a different event, you'll just receive the Oxford Abstracts email. Click on the link in the email.

![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Oct-04-2021-01-24-09-44-PM.jpeg?width=450&name=undefined-Oct-04-2021-01-24-09-44-PM.jpeg)

You will then see this message. Click on the underlined link to activate the email address.

![](https://help.oxfordabstracts.com/hubfs/undefined-Oct-04-2021-01-25-35-10-PM.jpeg)

You will return to the **Verify email** page and see that:

1\) Your email address has been verified, so emails that are sent from the event will then reflect the changes.

2\) Ensure your email is DKIN validated. To find out about DKIM & how to validate take a look at this [article.](https://help.oxfordabstracts.com/knowledge/why-does-my-email-need-to-be-dkim-validated?hsLang=en)

3\) Click **Set As Event Email,** only if you would like this email address to replace the notification email in [event details.](https://help.oxfordabstracts.com/knowledge/event-details?hsLang=en)

![](https://help.oxfordabstracts.com/hs-fs/hubfs/undefined-Oct-07-2021-11-22-41-16-AM.jpeg?width=450&name=undefined-Oct-07-2021-11-22-41-16-AM.jpeg)

 

You can remove the verified email address at any point by going to **[Event dashboard](https://help.oxfordabstracts.com/knowledge/event-dashboard?hsLang=en) → Emails →  Verify sender **

and clicking remove next to the relevant email address.

![](https://help.oxfordabstracts.com/hs-fs/hubfs/image-png-Oct-04-2021-01-38-50-30-PM.png?width=450&name=image-png-Oct-04-2021-01-38-50-30-PM.png)

- [Introduction to the Oxford Abstracts tools](https://help.oxfordabstracts.com/knowledge/introduction-to-the-oxford-abstracts-tools?hsLang=en)
- [Getting Started and Creating an Account](https://help.oxfordabstracts.com/knowledge/getting-started-and-creating-an-account?hsLang=en)
- [FAQ](https://help.oxfordabstracts.com/knowledge/faq?hsLang=en#main-content)

    - [Zoom](https://help.oxfordabstracts.com/knowledge/faq?hsLang=en#zoom)
- [Support](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#main-content)

    - [Guidance for submitters](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-submitters)
    - [Guidance for committee members](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-committee-members)
    - [Guidance for symposia submitters](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-symposia-submitters)
    - [Guidance for the conference platform](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-the-conference-platform)
    - [Guidance for exhibitors and representatives](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-exhibitors-and-representatives)
    - [FAQs for users](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#faqs-for-users)
- [Account Administrator Functions](https://help.oxfordabstracts.com/knowledge/account-administrator-functions?hsLang=en)
- [Getting Started With Your Event](https://help.oxfordabstracts.com/knowledge/getting-started-with-your-event?hsLang=en)
- [The Submission Stage](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#main-content)

    - [Preparing for the submission stage](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#preparing-for-the-submission-stage)
    - [Designing your submission form](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#designing-your-submission-form)
    - [Collecting submissions](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#collecting-submissions)
    - [Managing submissions](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#managing-submissions)
- [The Reviewing Stage](https://help.oxfordabstracts.com/knowledge/the-reviewing-stage?hsLang=en#main-content)

    - [Preparing for reviewing](https://help.oxfordabstracts.com/knowledge/the-reviewing-stage?hsLang=en#preparing-for-reviewing)
    - [Managing reviews](https://help.oxfordabstracts.com/knowledge/the-reviewing-stage?hsLang=en#managing-reviews)
- [The Decision Stage](https://help.oxfordabstracts.com/knowledge/the-decision-stage?hsLang=en#main-content)

    - [Preparing for the decision stage](https://help.oxfordabstracts.com/knowledge/the-decision-stage?hsLang=en#preparing-for-the-decision-stage)
    - [Recording decisions](https://help.oxfordabstracts.com/knowledge/the-decision-stage?hsLang=en#recording-decisions)
- [Emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#main-content)

    - [Creating emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#creating-emails)
    - [Sending emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#sending-emails)
- [Creating Exports, Reports and Abstract Books](https://help.oxfordabstracts.com/knowledge/creating-exports-reports-and-abstract-books?hsLang=en)
- [The Conference Platform](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#main-content)

    - [Setting up your conference platform](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#setting-up-your-conference-platform)
    - [The Professional Conference features](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#the-professional-conference-features)
    - [Publishing and managing your conference](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#publishing-and-managing-your-conference)
    - [Downloading event timetable](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#downloading-event-timetable)
    - [Timezones](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#timezones)
    - [Creating announcements for your virtual conference](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#creating-announcements-for-your-virtual-conference)
- [Delegate Registration](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#main-content)

    - [Publish event](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#publish-event)
    - [Refunding attendees](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#refunding-attendees)
    - [Editing Ticket Orders](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#editing-ticket-orders)
    - [Creating & editing delegate registration events details page](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#creating-editing-delegate-registration-events-details-page)
    - [downloading invoice and receipts](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#downloading-invoice-and-receipts)
- [Multi-Stage](https://help.oxfordabstracts.com/knowledge/multi-stage?hsLang=en)
- [Symposia](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#main-content)

    - [Preparing for symposia submission](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#preparing-for-symposia-submission)
    - [Collecting and reviewing symposia](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#collecting-and-reviewing-symposia)
    - [Managing symposia](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#managing-symposia)
- [Guidance For Reviewers](https://help.oxfordabstracts.com/knowledge/guidance-for-reviewers?hsLang=en#main-content)

    - [Guidance For Reviewers](https://help.oxfordabstracts.com/knowledge/guidance-for-reviewers?hsLang=en#guidance-for-reviewers)
- [Attending an Event](https://help.oxfordabstracts.com/knowledge/attending-an-event?hsLang=en)
- [Integrations](https://help.oxfordabstracts.com/knowledge/integrations?hsLang=en)

[![Chill listening crop-3](https://help.oxfordabstracts.com/hs-fs/hubfs/OxfordAbstracts_January2021/Images/oa-logo-8b0fa2874439df378b0e4397fa42b52c.png?width=84&height=24&name=oa-logo-8b0fa2874439df378b0e4397fa42b52c.png "Chill listening crop-3")](http://oxfordabstracts.com)

oxfordabstracts.com Help Center

<https://www.facebook.com/oxfordabstracts> <https://twitter.com/AbstractsOxford> <https://www.linkedin.com/company/377364>

Copyright © 2026, Oxford Abstracts