---
title: "FAQ: Admins - submissions"
description: Here are our responses to some of the FAQ about the submission stage from administrators
---

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# FAQ: Admins - submissions

## Here are our responses to some of the FAQ about the submission stage from administrators

 

**What's the difference between submitters, authors and presenters?**

It's important to be able to distinguish between submitters, authors and presenters.

**Submitters:** There can only be one submitter for every submission. These are the people completing the [submission form](https://help.oxfordabstracts.com/knowledge/designing-the-submission-form?hsLang=en).

**Authors:** Authors are listed by submitters in the [authors and affiliations question](https://help.oxfordabstracts.com/knowledge/adding-author-information-questions?hsLang=en). The author is often the submitter, but often multiple authors are allowed, sometimes referred to as *co-authors*.

**Presenter:** Presenters can also be the same as both the submitter and the author, but often only one presenter is allowed where there are multiple authors. These are [tagged in the authors and affiliations question](https://help.oxfordabstracts.com/knowledge/adding-author-information-questions?hsLang=en), and will be denoted in bold or underlined in the program and abstract books.

 

**A user has reported an issue - how do I handle these sorts of queries?**

See 

[Guidance for admins dealing with submitter, reviewer and committee issues](https://help.oxfordabstracts.com/e3t/Bc/V+50013/d13SL-04/*0/*W3y29rh3RxDMdW5TgpS770pkpT0/5/f18dQhb0Sblt28xgPdVBB4kL7_QzvTM_CVZG142V8N2NBht9dDYKNW6Lj8g02MjWbmW8gkYmj1qJtwRW2Kn8475m-MFFN93cG5D_VmXyN73JY_-j9RxMN68xtGb2WYnmW1sYjmC77QdcpW1xGvMH2dL6R3W63r-fY88G-YlW1pVR5-8CBSKxW53zypP583cf5W3Mn92c4n4NQSW7w7fLp89_70vMGlYpcfRqgZW6B8XMM5slXGlW3Z7mSL4vcTxCW3FgZyh3dJphFW4_tHn67bm_hqW3YBLH91nW54n102?hsLang=en)

 

**We don’t want to use abstract submission numbers in the program and want to re-number abstracts for the program / abstract book. How do we do this?**

You can add a program code. This can be done in the decisions table. [See Recording a decision (accepting/ rejecting/ withdrawing a submission)](https://help.oxfordabstracts.com/knowledge/recording-a-decision-accepting/-rejecting/-withdrawing-a-submission?hsLang=en).

 

**How do I submit an abstract on behalf on someone else?**

See [Making a submission on behalf of someone else](https://help.oxfordabstracts.com/knowledge/making-a-submission-on-behalf-of-someone-else?hsLang=en).

**Can submitters include images and tables in their abstract submission?**

You can set up the abstract question to accept different [text editor types](https://help.oxfordabstracts.com/knowledge/text-editor-types?hsLang=en).

We always advise copying and pasting abstracts from WORD or any text editor program, to the abstract field.

**Is it possible to include questions that only appear if a response to a previous question is selected?**

Yes - see <https://oxfordabstracts.freshdesk.com/a/solutions/articles/8000086132><https://oxfordabstracts.freshdesk.com/a/solutions/articles/8000086132>[Dependency questions](https://help.oxfordabstracts.com/knowledge/dependency-questions?hsLang=en).<https://oxfordabstracts.freshdesk.com/a/solutions/articles/8000086132><https://oxfordabstracts.freshdesk.com/a/solutions/articles/8000086132>

 

**Users have reported that the abstract field in the submission form is alerting them that they are over the word limit? How can I resolve this?**

See [Word and character count](https://help.oxfordabstracts.com/knowledge/word-and-character-count?hsLang=en).

 

**A user has reported that his / her submission is marked as incomplete. How can I check this?**

Submission forms are marked as complete when all mandatory fields have been completed. 

To check, see [Editing a user's submission](https://help.oxfordabstracts.com/knowledge/editing-a-users-submission?hsLang=en). Fields that haven't been marked as complete will be highlighted in pink. Sometimes there are missing fields in the [Authors and affiliations section](https://help.oxfordabstracts.com/knowledge/adding-author-information-questions?hsLang=en), so check this. Also see [Word and character count](https://help.oxfordabstracts.com/knowledge/word-and-character-count?hsLang=en).

**How do I change the deadline/ notification date for submissions?**

See [Event details](https://help.oxfordabstracts.com/knowledge/event-details?hsLang=en).

NB - You will still need to switch off submissions manually - see [Open and close submissions / call for abstracts](https://help.oxfordabstracts.com/knowledge/open-and-close-submissions-/-call-for-abstracts?hsLang=en).

**How do I withdraw or delete a submission as an administrator?**

To withdraw (as an administrator), see [Recording a decision (Accepting/ rejecting/ withdrawing a submission)](https://help.oxfordabstracts.com/knowledge/recording-a-decision-accepting/-rejecting/-withdrawing-a-submission?hsLang=en). Alternatively, if you wish to delete a submission, see [Deleting/ restoring or withdrawing a submission](https://help.oxfordabstracts.com/knowledge/deleting-/-restoring-or-withdrawing-a-submission?hsLang=en).

If you are a submitter, contact the event administrator. You will see the email in the relevant event on your dashboard.

![](https://help.oxfordabstracts.com/hs-fs/hubfs/image-png-Mar-31-2021-02-10-46-74-PM.png?width=450&name=image-png-Mar-31-2021-02-10-46-74-PM.png)

 

**I want to close submissions, but allow those who have already submitted to edit their submissions. How do I do that?**

See [Open and close submissions / call for abstracts](https://help.oxfordabstracts.com/knowledge/open-and-close-submissions-/-call-for-abstracts?hsLang=en). 

- [Introduction to the Oxford Abstracts tools](https://help.oxfordabstracts.com/knowledge/introduction-to-the-oxford-abstracts-tools?hsLang=en)
- [Getting Started and Creating an Account](https://help.oxfordabstracts.com/knowledge/getting-started-and-creating-an-account?hsLang=en)
- [FAQ](https://help.oxfordabstracts.com/knowledge/faq?hsLang=en#main-content)

    - [Zoom](https://help.oxfordabstracts.com/knowledge/faq?hsLang=en#zoom)
- [Support](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#main-content)

    - [Guidance for submitters](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-submitters)
    - [Guidance for committee members](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-committee-members)
    - [Guidance for symposia submitters](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-symposia-submitters)
    - [Guidance for the conference platform](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-the-conference-platform)
    - [Guidance for exhibitors and representatives](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#guidance-for-exhibitors-and-representatives)
    - [FAQs for users](https://help.oxfordabstracts.com/knowledge/support?hsLang=en#faqs-for-users)
- [Account Administrator Functions](https://help.oxfordabstracts.com/knowledge/account-administrator-functions?hsLang=en)
- [Getting Started With Your Event](https://help.oxfordabstracts.com/knowledge/getting-started-with-your-event?hsLang=en)
- [The Submission Stage](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#main-content)

    - [Preparing for the submission stage](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#preparing-for-the-submission-stage)
    - [Designing your submission form](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#designing-your-submission-form)
    - [Collecting submissions](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#collecting-submissions)
    - [Managing submissions](https://help.oxfordabstracts.com/knowledge/the-submission-stage?hsLang=en#managing-submissions)
- [The Reviewing Stage](https://help.oxfordabstracts.com/knowledge/the-reviewing-stage?hsLang=en#main-content)

    - [Preparing for reviewing](https://help.oxfordabstracts.com/knowledge/the-reviewing-stage?hsLang=en#preparing-for-reviewing)
    - [Managing reviews](https://help.oxfordabstracts.com/knowledge/the-reviewing-stage?hsLang=en#managing-reviews)
- [The Decision Stage](https://help.oxfordabstracts.com/knowledge/the-decision-stage?hsLang=en#main-content)

    - [Preparing for the decision stage](https://help.oxfordabstracts.com/knowledge/the-decision-stage?hsLang=en#preparing-for-the-decision-stage)
    - [Recording decisions](https://help.oxfordabstracts.com/knowledge/the-decision-stage?hsLang=en#recording-decisions)
- [Emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#main-content)

    - [Creating emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#creating-emails)
    - [Sending emails](https://help.oxfordabstracts.com/knowledge/emails?hsLang=en#sending-emails)
- [Creating Exports, Reports and Abstract Books](https://help.oxfordabstracts.com/knowledge/creating-exports-reports-and-abstract-books?hsLang=en)
- [The Conference Platform](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#main-content)

    - [Setting up your conference platform](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#setting-up-your-conference-platform)
    - [The Professional Conference features](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#the-professional-conference-features)
    - [Publishing and managing your conference](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#publishing-and-managing-your-conference)
    - [Downloading event timetable](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#downloading-event-timetable)
    - [Timezones](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#timezones)
    - [Creating announcements for your virtual conference](https://help.oxfordabstracts.com/knowledge/the-conference-platform?hsLang=en#creating-announcements-for-your-virtual-conference)
- [Delegate Registration](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#main-content)

    - [Publish event](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#publish-event)
    - [Refunding attendees](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#refunding-attendees)
    - [Editing Ticket Orders](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#editing-ticket-orders)
    - [Creating & editing delegate registration events details page](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#creating-editing-delegate-registration-events-details-page)
    - [downloading invoice and receipts](https://help.oxfordabstracts.com/knowledge/delegate-registration?hsLang=en#downloading-invoice-and-receipts)
- [Multi-Stage](https://help.oxfordabstracts.com/knowledge/multi-stage?hsLang=en)
- [Symposia](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#main-content)

    - [Preparing for symposia submission](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#preparing-for-symposia-submission)
    - [Collecting and reviewing symposia](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#collecting-and-reviewing-symposia)
    - [Managing symposia](https://help.oxfordabstracts.com/knowledge/symposia?hsLang=en#managing-symposia)
- [Guidance For Reviewers](https://help.oxfordabstracts.com/knowledge/guidance-for-reviewers?hsLang=en#main-content)

    - [Guidance For Reviewers](https://help.oxfordabstracts.com/knowledge/guidance-for-reviewers?hsLang=en#guidance-for-reviewers)
- [Attending an Event](https://help.oxfordabstracts.com/knowledge/attending-an-event?hsLang=en)
- [Integrations](https://help.oxfordabstracts.com/knowledge/integrations?hsLang=en)

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